Avero Service Team

Perfect your service team for happier customers and more profit

Your service team is the face of your brand and a key factor in your sales volume. With Avero Service Team, you can gauge staff performance across a variety of metrics so you can perfect the guest experience, increase average check, and have total confidence in your team.

Perfect your service

Increase sales with targeted performance insights

Stop wasting time with one-size-fits-all server training. Avero Service Team reveals your highest value opportunities, ranks servers by performance in key categories, and provides the tools you need to keep your team in top form.

Perfect your service

Increase sales with targeted performance insights

Stop wasting time with one-size-fits-all server training. Avero Service Team reveals your highest value opportunities, ranks servers by performance in key categories, and provides the tools you need to keep your team in top form.

Product Highlights

Features and Benefits of Service Team

Don’t rely on gut feelings or seniority to decide which servers to staff where and when. Measure performance by category, party size, or meal period to make sure you have the right people at the right tables at the right times.

Increase Average Check

Use Service Team to compare servers’ average checks. Then review any underperforming servers’ category and item sales to spot concrete areas for improvement. Support with additional trainings to increase sales in weak areas.

Highlight tip opportunities

Talking to under-performing servers about their sales is easier with data backing the conversation. Service Team tracks tips and calculates the lost tip amount compared to servers with higher sales to help inspire improvement.

Leverage competition

Nothing boosts servers’ sales like a little friendly competition amongst waitstaff. Service Team makes it easy to hold sales contests on entire item categories like appetizers, deserts, cocktails, signature menu items, and daily specials.

Curb employee theft

Use Service Team to spot outliers in cash payment percentages among tipped workers to help prevent employee theft. Servers with significantly lower cash payment totals than their coworkers might be pocketing cash.

Improve server training

Strengthen your staff’s skills in targeted areas and monitor improvement based on their individual sales data. Pair your best brand ambassador with your worst to spread knowledge and enhance your server training team-wide.
PICK YOUR BUSINESS TYPE

Service Team is popular for all types of table service restaurants

RESTAURANTS

Independent restaurants and restaurant groups love using Avero Service Team to improve servers’ average check.

HOTEL F&B

Hotel Food and Beverage outlets rely on Avero Service Team for in-depth server performance comparisons leading to higher revenue.

CASINO F&B

Casino properties rely on Avero Service Team to help deliver a consistent customer experience across their Food and Beverage outlets.

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SEE AVERO IN ACTION

Avero isn’t just restaurant software. It’s answers at your fingertips, supported by our team of restaurant experts who know how to turn your data into an action plan for success.

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