The dishes are washed, the floors are scrubbed, the front door is locked, and the only evidence that just a few hours ago your restaurant was bustling with customers is the heap of checks piled up on your desk in the back office. Trying to find a specific check in this mountain of paper can be an impossible task without the proper restaurant sales software, but Avero makes it easy and painless with different automated check searches that detect outliers indicating restaurant POS fraud.
- Smart Search: This check search includes predetermined metrics such as checks with promotions for which payment was $00.00. There’s no reason a guest should ever leave your restaurant without generating revenue to your bottom line without you knowing about it beforehand, so conducting a search like this helps immediately raise a red flag. Mindful restaurant operators can run this report in Avero to either confirm the authorized promotions or immediately uncover restaurant fraud.
- Turn Time: After establishing a concrete baseline for turn time within your business, long turn time on a check can be a great indicator of foul play. Buffets are easy targets for this — front of house employees reuse checks with commonly ordered items because they don’t close out the check until they receive non-cash payments. If you notice checks with unusually high turn times in your restaurant, look to see how many times that table was set with a Table Performance Report in Avero. You’ll be able to tell right away whether the turn time is suspicious or not.
- Check Transfers: A dining experience should revolve around two types of people, the guest and the server. Seeing an unusual amount of items on checks being transferred to and from servers could be cause for alarm as servers have access to plenty of items you charge guests for. “Floating” these items from check to check could mean that the server is pocketing the difference in payment amount, essentially costing you important sales. Conduct weekly check searches using thie transfer metric in Avero to see if all items being transferred are for the right reasons.
Start using these helpful tools in your restaurant today!
