As a restaurant operator, managing employees can be a daunting task. It’s important to remember that you are in your position because you are exceptional at what you do, and that you are responsible for setting the bar high for your staff. Consistency in achieving your own goals will reflect in your staff and allow you to focus on more critical issues with your business, such as driving profit, decreasing costs and saving time.
Here are a few tips and tricks from Avero, the leader in restaurant operations software and analytics, on how to accomplish this:
- Daily Pre-Shift Meetings: Knowledge, motivation, and teamwork are essential to managing a successful restaurant, and a brief, daily pre-shift meeting is a great opportunity to bring your staff together and share each other’s best practices. Have your front and back of house employees collaborate and allow them to present insights from their diverse positions to create a well-rounded team. Use this time to taste and describe a signature item, share a success story, discuss company goals, or introduce a new contest. Running a contest creates friendly competition that leads to enthusiastic staff, which in turn drives revenue. Using the Avero Mobile app will allow you to share contest leaders with the staff from anywhere in the restaurant.
- Great Expectations: One of the greatest gifts you can give your staff is letting them know what to expect on a consistent basis. By creating the schedule two weeks in advance, not only is your staff able to plan their life well in advance but you give yourself a cushion to react to any possible changes that may come up. This also allows you to monitor hours until overtime more closely and accurately, giving managers the power to approve or deny shift swaps as well as forecast future sales and adjust your daily lineup accordingly.
- Cross-Training: Set up your restaurant staff for success by cross-training them in various fields in their respective departments – this not only makes them more valuable employees, but also gives you more freedom to adjust mid-shift in order to achieve the best restaurant labor management. In an industry where things change in an instant, having multiple employees who are able to successfully execute the same job function gives you the freedom to not only schedule more efficiently in order to eliminate overtime, but also make more powerful cuts.
Restaurant labor management is an intricate part in your daily restaurant operations that your guests aren’t even aware of. Keep it that way with these helpful tips and tricks – contact Avero today!
