The hospitality industry is notorious for lagging behind other sectors when it comes to adopting technology and evolution driven by data. Hospitality veterans are more concerned with the basic building blocks of the restaurant experience — guest satisfaction, food quality, staff execution, service delivery, atmosphere — than data, clouding the hospitality industry’s ability to run more efficient, more profitable businesses.
Only recently hospitality industry owners and operators are learning that there are gaps that need to be filled, gaps that exist because they cannot possibly oversee or control every interaction, decision, and movement occurring inside the four walls. And where are they turning to for a supplement of their own eyes and ears? To business intelligence and data analytics that allow them to take better control of their organizations — insights from big data allow them to drive profits and reduce costs quickly and easily so they can get back to doing what they love.
Tess Rex, Avero‘s Channel Sales Manager, posts guest blogs with Business Solutions, a partner site dedicated to discussing IT growth strategies, and in her latest blog Tess shares 10 ways that big data analytics can help restaurateurs thrive in the hospitality industry. Avero‘s restaurant software makes sense of big data and provides insights to operators to save them time and drive profits.
How can you learn the ways to control big data and find actionable insights into your business? Check out the 10 ways that data analytics and insights drive success and profits in restaurants.