Every type of food and beverage organization can use POS data to detect and prevent theft by monitoring every employee, transaction and trend. Avero has taken the initiative to identify the major causes of fraud in the hotel and casino industries to keep this $6 billion industry-wide problem at bay.
Hotels and resorts have an assortment of related F&B outlets, which can make it difficult for fraud auditors to know where to start their investigations. Hotel managers have many areas to continually monitor for fraud, including falsified room charges, abuse of the automatic service charge added to every check at a resort, and buffet check recycling. Like hotels, casinos can have a wide variety of food and beverage operations within one property, including all types of restaurants, buffets, bars, lounges, pools, room service operations, nightclubs and service bars.
Do you know the most common type of fraud in hotels and casinos? Should you be on the lookout for falsified room charges, or should you focus on buffet check recycling? In this free Avero whitepaper, you’ll find proven strategies for leveraging the data you already have in your POS system to detect transactional fraud and limit your losses, including practical advice on:
- Common types of scams in hotel and casino restaurants
- Tools used to disguise POS fraud
- How to identify fraudulent transactions
- What type of suspicious behavior to look for
By reading this detailed account, you’ll be able to better identify theft in your hotel or casino and make any necessary changes to deter fraud and increase profits in your business. Learn more about Avero Loss Prevention here, and read about the different types of theft here.