In-room dining is a hot topic among full-service hotels as operators battle with the exponential costs associated with keeping the outlet functioning — the Hilton Midtown’s recent decision to stop in-room dining services created headlines across the country and showcased the challenges of running a profitable operation. This battle is especially visible in hotels dealing with aggressive union environments where labor costs are soaring.
Avero’s restaurant software helps hotel operators manage many of the variables of running a sucessful in-room dining operation. Luxury, boutique and casino hotels leverage Avero every day to drive profits, and here’s how:
- Analyze hourly volume to control labor: Harness the power of Avero’s hourly trend tools to not only determine ideal operating hours, but also understand the best staffing of shifts to minimize labor costs. Whether you complete a monthly, quarterly or annual assessment, trending your covers and sales vs. labor over like days is a powerful way to optimize your operation.
- Trend sales for accurate prepping: Avero’s pmix reports help BOH employees trend historical like days to accurately forecast prepping and parring needs. Use this information to accurately allocate resources in the kitchen and reduce food waste, and have these prep reports delivered to your inbox daily.
- Foster sales growth through contests: Motivate servers and track performance of strategic areas for in-room dining, such as bottled water, wine, and dessert, to consistently drive up average check. Avero’s service reports allow you to set goals for key menu categories and have the updates by employee or meal period delivered right to your inbox.
- Leverage the logbook for actionable insight: A hotel has many variables impacting sales and volumes, from groups in house, events in town, hotel occupancy, VIPs in house and more. To help manage and marry this qualitative data with the quantitative data from the POS, use Avero’s Logbook to better prepare for similar days ahead. Plus, you can improve the guest expereince by capturing key pieces of information about their expereince.
Capitalize on Avero’s restaurant software to drive profits in your in-room dining operation — learn more and get started today.
