As the nation continues recovering from the pandemic, there’s a whole host of new considerations for restaurants. How can they maintain guest safety? Should they reopen if they anticipate a second wave of closures? Which of types of contactless technology should they look towards, if any? To help make some of these decisions, we’ve gathered resources from around the web outlining best practices from industry leaders.
Our Customers and Partners:
- A Day in a Restaurant [Momofuku]
As your restaurant may be reopening, consider following the example of industry leaders and making public on your business’s website the actions you’re taking to ensure safety. - Minibars and buffets bite the dust as England’s hotels prepare to reopen [The Guardian]
Our partners at Accor take a bold stance and eliminate both minibars and buffets (among other measures) to ensure guest security when reopening. - Marriott to introduce new measures for meetings and events at Asia Pacific properties [Business Traveller]
As APAC continues to move forward with reopening, it’s important for businesses to consider how to bring back large meetings and events in a safe way. Our partners at Marriott are trying to get ahead of the curve to address this as soon as possible.
News:
- Yelp: Local Economic Impact Report [Yelp]
Yelp released a report showing the breakdown of closures across all their customers — within the nearly 24,000 closures recorded across the restaurant industry, 53% of the closures may be permanent. - Food That’s a Business and a Comfort [NY Times]
“A San Francisco-based Malaysian chef is keeping busy during the pandemic with a diverse business model that has allowed her to improvise and generate revenue.” - Hospitality’s Devastating Loss of Talent Should Be Your Gain [Skift]
Taking a positive spin on the millions of furloughs and layoffs across the industry, Skift discusses the reasons that individuals with a hospitality background make for some of the most well-rounded employees in any industry. - ‘No shirt, no shoes, no mask, no service’: Will masks stunt visitation in Las Vegas? [Reno Gazette Journal]
The reopening of the Las Vegas strip has been one of the most high-profile returns to “normal” since the pandemic began. The question is, will the new mask mandate have a negative impact on this comeback?
Technology:
- RTN Launches Contactless Payments Evaluation Tool [Hospitality Technology]
To help navigate the growing field of contactless payment solutions, Restaurant Technology Network has released an evaluation tool for operators. - Tripadvisor Launches ‘Travel Safe’ Tools, Making It Easy for Travelers to Find Important Health and Safety Information About Hotels and Restaurants Reopening During COVID-19 [Hospitality Net]
The title says it all — travel platforms have joined the trend of industries working to ensure consumers feel safe and informed in their day-to-day lives. - 6 tech solutions for safer reopening [Restaurant Business]
Restaurant Business highlights a few technologies that can help restaurants ensure the safety of guests and employees alike.
Trends:
- Where Restaurants Have Reopened Across the U.S. [Eater]
For a comprehensive look at how and where restaurants have resumed operations, check out Eater’s state-by-state guide. - Is It Safe to Eat at Restaurants Yet? [Eater]
It’s the question on everybody’s minds — the team at Eater debates the pros and cons of eating out as dining rooms reopen. - As more restaurants reopen for dine-in, the threat of another shutdown looms [Nation’s Restaurant News]
Going hand-in-hand with the previous article, NRN considers whether inconsistencies in restaurants’ adherence to safety guidelines will cause a second wave of shutdowns. - Healing Butterfly® Superfoods Help Prepare Hospitality F&B for the Post-COVID Influx of Health-Conscious Travelers [Hospitality Net]
A health foods company anticipates that F&B will see a further shift towards improved consciousness about diet after the pandemic fades.
